trizwo Support App (en)
The trizwo Support App aims to facilitate support cases. The app has especially been developed for innovaphone partners and administrators, who administrate myApps installations themselves.
Features
Editable
Homepage
: Contact information as well as procedural instructions can be saved here. Users of the telephone system receive contact information or links of the innovaphone partners‘ IT support.The homepage can be edited in the editor.
To create a support ticket configuration data as well as system logs are needed. Via the
Report-function
vital data as well as logs can be accessed and summarized in areport.zip file
.Through
List Creator
information of user objects in the PBX can be exported into various formats.Lists can be created, that show which license is assigned to which user.
Content
- Installation and Configuration
- Homescreen
- Reports
- Listmaker
- Changes
- Version sr2 141002
- Version sr1 141001
- Version sr28 131022
- Version sr27 131021
- Version sr26 131020
- Version sr26 131020
- Version sr25 131019
- Version sr24 131021
- Version sr23 131017
- Version sr22 131016
- Version sr21 131015
- Version sr20 131014
- Version sr18 131012
- Version sr17 131011
- Version sr16 131010
- Version sr15 131009
- Version sr14 131008
- Version sr13 131007
- Version 0.2.1 20210915
- Version 0.2 20210708
- Version 0.1.9 20200312
- Version 0.1.8 20191128
- Version 0.1.7 20191127
- Version 0.1.6 20191126
- Version 0.1.5 20191126
- Version 0.1.4 20191028
- Version 0.1.3 20191028
- Version 0.1.2 20191027
- Version0.1.1 20191025
- Version 0.1 20191025
- Version 0.0.12 20191025
- Version 0.0.11 20191024
- Version 0.0.10 20191023
- Version 0.0.9 20191022
- Version 0.0.8 20191021
- Version 0.0.7 20191018
- Version 0.0.6 20191018